Vaccinations
Your cat’s inoculations for Feline Infectious Enteritis and upper respiratory infections (Cat Flu) must be up to date.
Your cat’s up to date vaccination certificate will need to be presented prior to boarding. Please remember your cat cannot be boarded without it, so ensure your vaccinations are boosted annually. This is in the interest of your cat’s health and those who are staying in the cattery at the same time. Where a full course of vaccinations is required, these must be completed at least 7 days before boarding. The annual booster vaccination should be carried out at least seven days before boarding.
Fleas and worms
We take a great deal of care to ensure that our facility remains a safe haven from fleas and worms so your cat doesn’t contract them here.
An effective flea management programme requires treatment by a vet-recommended formula every 4-5 weeks. If your cat is not on a regular flea treatment programme, please apply a flea treatment, such as Frontline, just before your cat comes to holiday with us.
If your cat has not been wormed within the last three months prior to staying with us, please administer an appropriate worming treatment before boarding commences.
If we find that a cat boarding with us has arrived with fleas and/or worms, we will administer an appropriate treatment, the cost of which will be added to your final invoice.
Insurance/veterinary attention
Whilst cats boarding at Glenthorne Cattery receive every care and attention, they are boarded entirely at the risk of the owner. We do have veterinary insurance to cover all cats for anything where the cause is attributed entirely to the cattery but this does not cover any on-going treatment or prior illnesses.
If your cat is taken ill whilst in our care we will always try to contact you and/or your vet in the first instance. However, in an emergency or in the event of you not being available, we will contact our own vets who are on call 24 hours a day. All fees incurred will be the responsibility of the cats’ owner (unless, as stated above, it is attributable to the cattery).
Health
No cat suffering from, or suspected to be suffering from, any infectious or contagious disease can be accepted. The proprietor reserves the right to refuse admission to any cat showing signs of ill health pending advice from a Veterinary Surgeon. Owners will appreciate that this is essential in order to safeguard the health of all cats boarded.
Boarding fees
Please see Tariff page for current boarding rates.
A door to door collection/delivery is available upon request, charged at 50p per mile and is payable upon collection of your cat(s).
Any additional costs incurred by us, such as flea or worm treatments, etc., are payable upon collection of your cat(s).
Cancellation Policy
Cancellation of the full booking within 7 days of the commencement of the booking will result in the full boarding fees being due for payment.
Cancellation of the full booking within 8 to 14 days of the commencement of the booking will result in 50% of the full boarding fees being due for payment.
In the event of owners returning before the end of the boarding period booked, the full period booked will be charged. There are no discounts for early collections.
Arrival/departure/visits
We are open daily between 10am and 5pm. However ALL cats and visitors will only be admitted by pre-arranged appointment. This is to ensure that disturbance to our boarders is minimised and there is always someone available to attend to any visitors.